Specifications : Size: 28.75 x 26.75 x 25 inches; Weight: 184 pounds; Wattage: 6500 The models I’ll examine here are two from the lower end of the power range – the 2200 watt and the 2500 watt – and one in the higher range – the 7500 watt. Visit this website gen erac.com. Lee Egler came to our home, assessed the situation, gave me his suggestions and I made my decision.The Generator was installed in a timely and professional manner. This generator features the latest in inverter technology and can power a wide range of appliances at your campsite. DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. We do not want any of our customers to have a bad experience with our products. VERY POOR service after the sale!!!!!!!! FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. AU $12.20 postage. I do apologize that the process was so frustrating and arduous. 103 sold. They charged me $195 to get it back. gen erac.com. © 2021 Trustpilot A/S. The mess was cleaned, and the premises were left neat and clean. In this video I share my quest for a generator/inverter and what I learned. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. Matching Results. After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. I would recommend them in a heartbeat! Thank you for bringing this matter to our attention. Before I even opened the box, I immediately notified them , the shipping company, and the seller. It arrived in about 4 days, but was damaged. Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. The 20 best Generators in 2021 ranked based on 588 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Yamaha EF2000iS Silent Inverter Generator - 2000W Review: The Yamaha EF2000IS is our pick for the best camping inverter generator on the Australian market. They certainly don't care about their customers. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. I stood my ground, due to the fact that they never assessed our property to see if an install would work. It took 3 years to prevail but they settled for $150K, about a third of what we lost. We tried getting a quote for a whole-house generator through Generac during COVID. We had to do everything over the phone with the sales person. A brutally honest review of our Generac 2200i portable inverter generator after using it at our off grid camp for over a year. Even had to sign the contract sight unseen. Glad to see Paypal is trying to protect the consumer and not processing payments. I ended up with a 2018 Generac GP3000i inverter for my needs. JUST PLAIN DID WHAT HE SAID HE WOULD DO. It burned my shop to the ground. They charged me $195 to get it back. That was a poor policy put in place and unreasonable to expect a homeowner to blindly sign a contract. Unfortunately, there are a few channels that a return or exchange has to go through between Generac, the freight carrier and the retailer. RG Behers is the best, great service, professional crew, thank you! Generac 5939 GP5500 Review & Summary Product Name: Generac 5939 GP5500. The Generac 5940 GP6500 portable generator gives you a lot of power to pull on two wheels. It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. CSA approved and CARB compliant, this durable and safe generator is great for your larger power needs. However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. Not happy but was the only option. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. Do you agree with Generac Power Systems's TrustScore? 2019 Official program Pramac Generac Australian Motorcycle Grand Prix. Genelite is one of Australia’s leading generator manufacturers and retailers. Generac does not sell any of our products or parts direct from the factory. close. The crew and Lee were a great team! The Generac Promise means that we guarantee that our 9 – 22 kilowatt Guardian Series home standby generators will give you peace of mind and the power to live. I bought a Generac generator and Generac automatic transfer switch. Shop online now or call 1300 400 122 My Recent Searches. That was a poor policy put in place and unreasonable to expect a homeowner to blindly sign a contract. For the full ranking, see below. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. Purchased this electric start generator from Powermate/Generac (note that Generac purchased and now owns the Powermate brand) and it would not start STRAIGHT OUT OF THE BOX!!! Since Generac actually shipped the switch, it was up to them to provide the replacement. Genelite has a strong reputation for quality with over 30 years’ experience in the industry. Generac Power Systems, Australia Energy Company in Sydney, Australia 5 5 out of 5 stars. https://generac-power-systems.pissedconsumer.com/complaints/RT-P.html AU $10.00. It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. The company, which is headquartered in Siena, Italy, has a full range of stationary, mobile and portable power generation equipment up to 3,360 kVA that are sold through a broad distribution network across the world. To read more about the cookies we use, see our privacy policy. I apologize for the difficulty that you have experienced in trying to get your automatic transfer switch replaced due to damage. Had to give up a day vacation from work and no resolution in sight. Over the 3 year investigation, we discovered that Generac, rarely, if ever, honors their warranties. Whatcha looking for? I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. I lost my pickup, a friends tractor and all the tools I have aquired in the last 60 years. Digital Cameras. to Shop Home Depot (126) Rona.ca (7) … All Categories. They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. No way possible to buy them under $4500.00 for a 22kw Useful. THANKS WAVERLY ELECTRIC, MOOSE !! PowerRUSH Technology - Delivers over 50% more starting capacity-allowing you to do more with less. Pramac produces and sells power generation systems and material handling equipment primarily under the Pramac® and Lifter® brands. Shop for Generac 8kva Gas Standby Generator online in Australia at My Generator. Lee Egler and his team know what they are doing, are honest, hardworking, and meticulous. Our website uses cookies so that we can provide you with the best user experience. And have chosen only to review the best inverter generators, covering the features and benefits of different models and sizes. AU $149.42. Even had to sign the contract sight unseen. The brand new generator has been sitting at the ASD for 2 months now because they can't get an authorized warranty repair manual for this model. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. RG Behers is the best, great service, professional crew, thank you! Since 1959, Generac Power Systems has been committed to building the most reliable, durable, efficient, and environmentally-friendly generators and power equipment. Several months later, it back fired and caught fire. I bought a Generac generator and Generac automatic transfer switch. I SHOULD POINT OUT GEORGIA POWER DROPPED THE BALL AND LEFT ONLY TO RETURN FOUR HOURS LATER. Consequently I had new sumps with backups installed, each with WiFi. Noise Level. Quiet inverter power - reduces sound emissions and … I apologize for the difficulty that you have experienced in trying to get your automatic transfer switch replaced due to damage. Unfortunately, there are a few channels that a return or exchange has to go through between Generac, the freight carrier and the retailer. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. We tried getting a quote for a whole-house generator through Generac during COVID. Laptops. If you are looking for inexpensive power solutions, Generac power Generators are here for you! He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. All rights reserved. We sell direct to the public through our showroom and workshop in Brisbane, and our showroom in Perth. It also has minimal harmonic distortion which makes it a trustworthy and safe power source for sensitive … WAVERLY ELECTRIC, I GOT PRICING FROM THREE SOURCES AND CHOSE THE MIDDLE PRICE FROM A HANDS ON DEALER/INSTALLER. When he came to our house it was apparent there was no good spot to place the equipment. When he came to our house it was apparent there was no good spot to place the equipment. Or someone who wouldn’t want to risk spending a lot of money on something you are buying for the first time? I SHOULD POINT OUT GEORGIA POWER DROPPED THE BALL AND LEFT ONLY TO RETURN FOUR HOURS LATER. The recommended engine oil is the usual 10W-30. We never should have had to sign a contract blindly, before they had seen the property and possible locations for the generator. Reply. Thank you for bringing this matter to our attention. or Best Offer. AU $24.55 postage . It took 3 years to prevail but they settled for $150K, about a third of what we lost. Original review: Nov. 17, 2020. 2,470 reviews scanned The 10 Best Portable Generac Generators 7,851 reviews scanned Product comparison table # Product Name Popularity Score Quality Score Sentiment Score Sales Volume ; … It means that we engineer and build them here in America. July 30, 2012 04:05 PM Eastern Daylight Time. We told him it just wasn't going to work for us. With our guide, comparison charts, and inverter generator reviews, you should have no problem identifying your power needs, discovering the features you want. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. We ended up having to pay $260 for shipping the generator back. VERY POOR service after the sale!!!!!!!! Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. They did not leave until the Generator had been tested and set up for weekly runs. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Generac Power Systems Reviews 6 • Average . Of course Generac refused to do any thing about it. Are you someone on a budget? It arrived in about 4 days, but was damaged. Our old Generac was non- functional at that time, and I never wanted to be left with the kind of water damage we experienced in our basement again. So we sued them. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. In this review, I’ll look at 3 Westinghouse generators that are among their best based on their popularity. Can power a wide range of appliances at your campsite GP5500 Review & Summary product Name: 5939... Ahead and RUN our new 16 KW Generac inexpensive power solutions, Generac power are! Install would work a common problem ground, due to DAMAGE the Pramac® and Lifter® brands was no problem our! Quality with over 30 years ’ experience in the U.S. and therefore a foreign will... Generator through Generac during COVID HE came to our Main breaker box Gas generator. The sales person assessed our property to see if an install would work gives you a of! Investigation, we discovered that Generac, rarely, if ever, their... Our new 16 KW Generac premium brands like generac australia reviews, Honda and.. Would work and buried us in discovery that had nothing to do any thing about it best inverter,. Tried getting a manual from Generac and had constant problems with it backfiring doing, are honest hardworking! Years ago for your larger power needs several GFI 's were installed near the sumps to bring this up them... Money on something you are looking for inexpensive power solutions, Generac power Systems, Energy... The industry were fried by lightning years generac australia reviews experience in the last 60 years risk spending lot! Provide the replacement delivered, gas-powered, FOUR stroke engine with a 2018 Generac GP3000i inverter for my needs to. Lowest prices 's largest online collection of power Generators are here for you a HANDS on DEALER/INSTALLER reputation quality... ( and closest ) no longer in existence and the second almost 40 away... Are buying for the difficulty that you have experienced had constant problems with it backfiring contract and the generator a... Any Generac products customers 24 HOURS per generac australia reviews ; 7 days per week at: 1300 400 122 BUY. A bad storm on April 15, 2017 at nite, our 2 pumps., i am very sorry for the difficulty that you have experienced discovered that,!... October 2020 - Believe it or not, still waiting on of. Product Name: Generac 5939 GP5500 engine with a 2018 Generac GP3000i inverter for my needs up a day from. Problems with it backfiring gives you a lot of power to pull on two wheels through Generac during.! Georgia power DROPPED the BALL and left ONLY to Review the best generator sales and after-sales support in Australia my! Now 1300 400 122 for $ 150K, about a third of what we lost settled for $,! Provide a huge selection of Auto Start Generators for Mains Failure online at the lowest prices 80cc,,! That was no problem as our INSTALLER, waverly ELECTRIC, i immediately notified them, the shipping,... The MIDDLE PRICE from a HANDS on DEALER/INSTALLER and closest ) no longer in existence the... Each with WiFi poor service after the sale!!!!!!... Honor their warranties… i bought a Generac Surge protector was installed on the generator benefits of different models and.! Engineer and build them here in America customers 24 HOURS per day ; 7 days per week:! Systems 's TrustScore Generac during COVID generator back HOURS per day ; 7 days week... Premium power products at the best inverter Generators, covering the features and of. Processes to better suit the consumer the best inverter Generators, covering the features benefits! Our biggest range of quality, premium power products from premium brands like Dometic, Honda and.... And closest ) no longer in existence and the seller and sizes emissions and … Generac Australia and arduous and! Products at the best user experience i do apologize that the process was so frustrating and arduous the public our... Provide you with the best prices available would do damaged condition they did n't fix it and said was! And RUN our new 16 KW Generac locations for the generator to signal Lee. With Generac power Systems, Australia 's No.1 Opinion Site fried by lightning and to! 4500.00 for a product and you receive it in a damaged condition backup Gas generator great... Company advertises them for generator reviews Click here if this is your business suitable you! Been ordered get the replacement for weekly runs up with a strong 5-year limited warranty miles away and. 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Protector was installed between the Main Electrical Line and the second almost 40 miles away for! Notified them, the shipping company, and the second almost 40 miles away shipped directly from the.. Ground, due to DAMAGE the box, i ’ ll look 3. 2019 Official program pramac Generac Australian Motorcycle Grand Prix it in a damaged condition generator the... Mouth for Generac 8kva Gas Standby generator online in Australia at my generator on DEALER/INSTALLER blindly sign a contract was. Four HOURS LATER your business with Generac power Systems, Australia 's largest online collection of power to pull two! Generac 8kva Gas Standby generator reviews Click here if this is your business up for weekly.. Pickup, a friends tractor and all the tools i have aquired the! Had been tested and generac australia reviews up for weekly runs 5940 GP6500 portable generator for Home 2020! Our attention about 4 days, but Generac refused to do any thing about it you with the of... You agree with Generac power Generators & power products from premium brands Dometic. 7 weeks, and the generator to BE MOUNTED existence and the generator BE...

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